Terms & Conditions

Individual Travellers

PAYMENT POLICY

Deposit payment = €250 per person or 20% of total invoice, whichever is greater.

Full payment = Due 45 days prior to arrival.

CANCELLATION POLICY

<45 days = Full amount as per invoice is forfeit.

46-90 days = Deposit is forfeit.

91-180 days = 50% of deposit will be refunded or full deposit may be used within 6 months.

>180 days = 15% of deposit will be refunded or full deposit may be used within 6 months.

Group Bookings

PAYMENT POLICY

Deposit payment = $250 per person or 20% of total invoice, whichever is greater

Rooming list = Due 120 days prior to arrival

Full payment = Due 60 days prior to arrival

CANCELLATION POLICY

<60 days = Full amount as per invoice is forfeit

60-120 days = Deposit is forfeit

120-240 days = 50% of deposit (minus bank fees) will be refunded or full deposit may be used within 6 months.

>240 days = Deposit (minus bank fees) will be refunded

• Lembeh Resort strongly recommend guests to purchase travel insurance with cancellation-cover

• Lembeh Resort requires a deposit to guarantee rooms

• Unused services are non-transferable and non-refundable

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